We’re delighted to be commended in the Special Recognition category at the Legal & General Business Quality Awards 2015-2016 for demonstrating exceptional behaviours that put customers at the heart of their business.
Better Protect strive to achieve the highest levels of customer engagement and are therefore proud to offer the best possible client journey. We understand that adopting a consistent, personable approach gives our customers peace of mind. That’s why we allocate a dedicated consultant to each customer who guides them through the entire process, from the first initial call right through to answering claim questions. We believe this builds on trust and transparency and increases customer engagement.
We are so proud to have been recognised in this category. We would like to thank the team at Better Protect and all of our customers for supporting us over the last few years.